Donor Feedback: Are we listening?
Recently a donor shared feedback about some discomfort following a blood donation in one of the camps. Following the routine process, the donor was counselled, reassured and informed that the medical officer of the concerned blood bank will give him/her a call. The contact was passed on to the medical officer. We believed that the matter was taken care and as a routine process we would have called the donor a day or two later just to be sure that he is doing well.
M.S. Subbulakshmi has inspired many generations, through her divine voice and her rare qualities of humility, compassion discipline and principles of conduct. Her quest for perfection and sincerity of effort were not reserved for the stage. Her own simple lifestyle and donation of most of her earnings to charity were the testament to the person she was.
How does it feel if half of the buses and trains supposed to be running are canceled at random? And how long will we stand such disruption? At most a day or two, maybe. Well, a similar disruption in the daily lives of children has been happening quietly for years. About half of the time, there is no teaching going on in government primary schools, while these voiceless students suffer.
The 